Introduction
Signature Health Services (also referred to below as “we”, “us” and “our”) is a privacy-conscious organization. This Privacy Notice explains how we process your information collected from the web pages of the signaturehealthservices.net website with respect to which this Privacy Notice is posted or linked (such web pages are collectively referred to as the “Website”).
By using the Website, you agree to the use of such information in accordance with this Privacy Notice. This Privacy Notice also applies to your personal information that we may have collected from data brokers in connection with our marketing activities.
Information collection
We may collect personal information when you interact with the Website, such as if you choose to register or create a user profile on the Website (e.g., to gain access to specific content, attend a hosted event, respond to a survey or request Communications about specific areas of interest), or otherwise provide it to us. Depending on the specific Communication you are receiving or the web page of the Website you are using, such information may consist of your name, current job title, company address, email address, telephone, correspondence with you, which newsletters you subscribe to, and other information you provide to us.
When using a Mobile App, in addition to contact information, we or our service providers (such as mobile operating system and platform providers) may also collect information relating to your device, including your device model, operating system, browser type, unique device identifier, IP address, mobile phone number, mobile network carrier, location, and the way you are using the Mobile App. The information collected will depend on the functionality of the specific Mobile App you are using. If any other information is collected relating to your use of a Mobile App, such information will be specified in the Mobile App.
We may also collect personal information if you register for the Website using a third-party social network account (e.g., LinkedIn, Facebook, and Twitter). For example, the Website or a Mobile App may allow you to login using your social network account credentials. We may collect the user name associated with that social media account and any information or content you have permitted the social media network to share with us, such as your profile picture, email address, and birthday. The information we collect may depend on the privacy settings you have with the social network site, so please review the privacy statement or policy of the applicable social network site. When you access the Website through your social network account, you are authorizing us to collect and use your information in accordance with this Privacy Notice.
The Website may also collect content that you provide, including postings on blogs, forums, wikis, and other social media applications and services that we may provide.
We may also collect similar personal information about you from data brokers in connection with our marketing activities.
We do not usually seek to collect your sensitive personal information (i.e., data relating to your social security, driver’s license, state identification card, or passport numbers; or financial account, debit card, or credit card number in combination with credentials allowing access to such accounts; racial or ethnic origin; immigration or citizenship status; religious or philosophical beliefs; trade union membership; genetic or biometric data for identification purposes; precise geolocation; political opinions; medical or health conditions; or sex life or sexual orientation. Sensitive personal information also includes the contents of your personal mail, email, or text messages unless we are the intended recipient). We will obtain your explicit consent to collect and use such information where required by law.
Log information, cookies, and web beacons.
The Website and Mobile Apps collect standard Internet log information, including your IP address, browser type and language, access times, and referring website addresses. To ensure that the Website, Mobile Apps and Communications are well managed and to facilitate improved navigation, we or our service provider(s) may also use cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow us to count users who have accessed particular content and to access certain cookies) to collect aggregate data. Additional information on how we use cookies and other tracking technologies and how you can control these can be found in our Cookie Notice.
Information use
We collect and use your personal information with your consent to provide you with access to the Website or where we have a legitimate business interest or other legal basis for such collection and use. The personal information you submit to us may be used to manage our relationship with you, including any of your requests, or to customize or improve the Website and related services offered to you.
We may also use your personal information for marketing purposes, including to deliver cross-contextual behavioral or targeted advertising based on your interactions across nonaffiliated websites or online applications or to send you promotional materials or communications regarding services provided by us or other members of Signature Health Services that we believe may be of interest to you. We may also contact you to seek feedback on services provided by members of the Signature Health Services team or for market or other research purposes. Your personal information may also be used to protect our rights or property and that of our users.
You may at any time request that we discontinue sending you Communications, emails, or other correspondence.
To the extent that we possess any personal information about you that has been de-identified, we maintain and use such de-identified information without re-identifying such information.
Such de-identified information is not subject to the terms of this Privacy Notice.
Selling of information
We do not sell your personal information that is collected under this Privacy Notice except to the extent we may use it for cross-contextual behavioral or targeted advertising.
Information retention
We retain your personal information for as long as the information is reasonably needed for the purposes described in this Privacy Notice. We also may retain your personal information to comply with our legal or professional obligations, enforce our agreements, or resolve disputes.
Disclosure of information to third parties
We may provide your personal information to other members of Signature Health Services in order to provide you with information that could be of interest to you and conduct market or other research. Your personal information may also be disclosed to members of Signature Health Services and other third parties in order to respond to your requests or inquiries as part of a corporate transaction (such as a sale, divestiture, reorganization, merger, or acquisition) or where those parties handle information on our behalf.
Personal information may also be disclosed to law enforcement, regulatory or other government agencies, or to other third parties, in each case, to comply with legal, regulatory, or national security obligations or requests.
All of these disclosures may involve the transfer of personal information to countries or regions without data protection rules similar to those in effect in your area of residence.
By providing information concerning a Communication or through the Website or a Mobile App, you consent to the disclosures described above.
Any personal information that we have referenced above under “Information collection” may be disclosed to the third parties identified in this section for the purposes set forth herein.
Your personal information rights
You may have choices about how your personal information is collected, used, and shared.
If you choose to register for a Communication with the Website or a Mobile App, you may access your user profile, correct and update your details, or unsubscribe at any time. If you decide that you no longer wish to have your third-party social network site account (e.g., LinkedIn, Facebook, or Twitter) linked to your profile on the Website or a Mobile App, you may change your account settings at any time.
Depending on the jurisdiction in which you are located, you may have the right to request that we confirm whether we process your personal information or that we correct, delete, or stop processing your personal information. You may also have the right to request that we provide the following information regarding the personal information we hold about you:
- The categories and/or specific pieces of personal information we collected
- The categories of sources from which personal information is collected
- The business or commercial purpose for collecting personal information
- The categories of third parties with whom we shared personal information
To exercise any of your rights regarding your personal information under the applicable law described above, please send a message to information@signaturehealthservices.net stating your concern.
Applicable laws may also give you the right to lodge a complaint related to this Privacy Notice with a local supervisory authority.
We will not discriminate against you for exercising any of your rights with respect to your personal information.
Verification of personal information requests
For certain personal information requests, we must first verify your identity before processing your request. To do so, we may ask you to provide us with your full name, contact information, and relationship to Signature Health Services. Depending on your request, we may ask you to provide additional information. Once we receive this information, we will review it and determine whether we are able to match it to the information Signature Health Services maintains about you to verify your identity.
Third-party requests
There are no provisions for third parties submitting a personal information request on behalf of someone other than yourself.
Opt-out preference signals and Do Not Track
To the extent our websites use targeting and advertising cookies and depending on the jurisdiction in which you are located, you may use an opt-out preference signal, such as the Global Privacy Control (GPC), to opt-out of the sale and sharing of your personal information for cross-contextual behavioral or targeted advertising at the browser level. If you choose to use the GPC signal, you will need to turn it on for each supported browser. To download and use a browser supporting the GPC browser signal, click here. Our websites detect and respond to the GPC by automatically disabling targeting and advertising cookies set on such websites. However, if you choose to enable the targeting and advertising cookies on such websites, you will override the opt-out preference signal. To the extent we are engaging in other selling or sharing of your personal information, you may opt out by submitting a message to information@signaturehealthservices.net stating your concern.
“Do Not Track” is a preference you can set in your web browser to let the websites you visit know that you do not want them collecting information about you. However, the Website does not currently respond to a “Do Not Track” signal.
Information security
We have reasonable commercial standards of technology and operational security in place to protect all personal information provided by users through communications or the website from unauthorized access, disclosure, alteration, or destruction.
Children’s privacy protection
We understand the importance of protecting children’s online privacy. Communications, the Website, and Mobile Apps are not designed for or intentionally targeted at children under the age of 13. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. If we obtain actual knowledge that we have received such information, we will take steps to delete it.
Blogs, forums, wikis, and other social media
The Website may host various blogs, forums, wikis, and other social media applications or services that allow you to share content with other users (collectively called “Social Media Applications”). Any personal information or other information that you contribute to any Social Media Application can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that you contribute to any Social Media Application.
Privacy practices of third parties
This Privacy Notice only addresses the use and disclosure of information collected by Signature Health Services through your interaction with the Website and the Mobile Apps and through other interactions with Signature Health Services relating to Communication. Other websites that may be accessible through links from the Website have their own privacy statements and personal information collection, use, and disclosure practices. We encourage you to familiarize yourself with the privacy statements provided by these other parties prior to providing them with information.
Changes to our Privacy Notice
In addition to describing our current privacy practices, this Privacy Notice also describes the categories of personal information we collected, disclosed, or sold during the preceding 12 months. We may modify or amend this Privacy Notice from time to time at our discretion. When we make changes to this Privacy Notice, we will amend the revision date at the top of this page, and such modified or amended Privacy Notice shall be effective for you and your information as of that revision date. We encourage you to periodically review this Privacy Notice to view any updates.
Contact information
If you have any questions or concerns about your privacy while using the Website or receiving Communication, please email us at information@signaturehealthservices.net.